Touchstone

Need a hand?

Send us an email. The most common problems are below.

Email us

andykimiosdev@gmail.com

Tell us your iPhone and Mac models and OS versions, your browser, and what happened. Never send an API key or a password. We can't promise a response time.

Common problems

My iPhone and Mac won't connect
  • Check that Touchstone is running in the Mac menu bar and both devices are on the same Wi-Fi. If not, try a USB cable.
  • On the iPhone, turn on Touchstone in Settings > Privacy & Security > Local Network.
  • Choose "New QR Code" in the Mac popup and scan the new code.
It's connected, but the cursor doesn't move
  • Turn on Touchstone in System Settings > Privacy & Security > Accessibility.
  • If it is already on, switch it off and on, then quit and reopen Touchstone.
I don't see any underline on the page
  • Press "Check this page" in the extension.
  • Check the AI service and its API key (or local server address). Errors show in the extension popup.
  • "No wrong information found" means there is no wrong sentence.
My iPhone doesn't buzz
  • The extension should say "Connected to your Mac". If not, press "Connect to Mac" and choose "Allow" on the Mac.
  • Keep the cursor still on an underlined sentence.